Maitland Framing Gallery – Shipping Policy for Art Gallery Pieces
Processing & Dispatch
• Gallery pieces (pre-framed artworks) are processed and dispatched within 3-5 business days, after purchase
. • You will receive a confirmation email with tracking details once your order has been shipped.
Shipping Options & Costs
• Local Pickup (Free): Available from our Singleton location during business hours.
• Standard Shipping: Costs are calculated at checkout based on size, weight, and destination.
• Fragile & Oversized Items: Larger or delicate pieces may require specialty couriers. Contact us for a shipping quote before purchasing.
Delivery Times
• Standard shipping within Australia takes approximately 5-12 business days, depending on location.
• Delays may occur due to courier services, weather, or peak periods.
Damages & Returns
• Please inspect your order upon delivery. If damaged in transit, notify us within 48 hours with photos so we can assess and arrange a replacement or repair.
• Returns are only accepted for damaged or faulty items, as per Australian Consumer Law.
Change-of-mind returns are not accepted.
For any shipping inquiries, contact us at maitlandframinggallery@outlook.com
